Return Policy

Product can be return in within three days.

To be eligible for a exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at moonandmeiofficial@gmail.com. Please note that returns will need to be sent to the following address: Arihant Ambar, Sector 1, Greater Noida, Uttar Pradesh 201306

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at moonandmeiofficial@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, custom products (such as special orders or personalized items). Please get in touch if you have questions or concerns about your specific item.

REFUND POLICY -

Once the refund request is approved,The Refunded Amount will be processed and credited within 7 Days to the original mode of payment.

SHIPPING POLICY - 

Our shipping policy ensures fast and reliable delivery of your orders. We strive to dispatch all products within 24 hours, and you can expect to receive your items within 3 business days. We use trusted shipping partners to guarantee timely and safe delivery, and we provide tracking details for every order so you can stay updated on its progress. Please note that delivery times may vary depending on location, but we are committed to getting your order to you as quickly as possible.